1)   When was Mayuresh Soft-Tech (MSOFT) incorporated?
    MSOFT was incorporated in Pune, India on February 26th, 2008.

2)   What benefits can you guarantee?
    All projects we take up carry the following guarantees:

         Confidentiality guarantee: All client details will be kept confidential
         Price guarantee: Minimum 60% cost-saving over on-site development
         Support guarantee: Free 3-12 months support for defect resolution
         Results guarantee: Progress-linked payments weighted toward the end


3)   What are your payment models?
    We work either for fixed-price projects, or on per-hour rates basis. For long-term committed clients who
         prefer time-based billing, we also offer a monthly rate.


4)   What are your payment terms?
    For fixed-price projects:

         Advance: 100%


5)   For per-hour rate projects:
   Fortnightly/monthly
         These are typical distributions and individual projects may differ in details.


6)   How do you assure confidentiality?
  • We sign NDAs and Confidentiality Agreements as required by you.
  • All our employees are full-time employees, and are bound by the company Confidentiality and Non-Disclosure clauses.
  • Additionally, for sensitive projects, we create isolated cells disconnected from any public network.
  • At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.


    • 7)   Can you guarantee time-bound results?
       Yes; in some cases we bear project risks even before the first payment.


    8)   We are worried about quality; how do you assure solid projects?
       we are dedicated to provide quality services. We have formal processes to keep quality under
            tight control, including periodic code reviews and design walk-throughs. We concentrate on being first-time
            right, and believe the creation-step itself should be strong. Every project goes through the hands of suitable
             professionals team.


    9)   We are worried about support.; how do you handle this issue?
       This is our strong point, and shows our confidence in our work. We provide quality services for all our client.


    10)   Why should we trust you?
       We believe trust and confidence are the foundation for any successful relationship, and develop only after
             association over time. The following facts may help demonstrate our commitment to our business:

  • We have been 4+ years in business, dedicated to the off-shore execution model
  • We are here for the long run; our CEO has global experience with leading technology companies and has started up with a long-term vision
  • Our asset is our people.


    • 11)   What contracts and agreements do you sign?
       We sign NDAs before initial discussions, and final contracts are drawn out in detail.
            We are normally bound by the legal framework of our client's country, and are a registered organization in
            India.


    12)   Can you come on-site?
       Yes we do, where required. This may be especially useful in initial requirements gathering, final
            implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.


    13)   What control do we have over the project?
       You will have ability to keep close control over the project. Our assigned Project Manager will be your single point-of-contact for all issue resolution, and will work closely with your guidelines.


    14)   How do we keep ourselves informed about progress?
       We will send you regular project status reports. We use a combination of pre-determined update schedules
            (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).